At Orchard Lane Shop, we understand that the journey from our nursery to your garden is just as important as the care we put into growing our plants. Whether you’re planting heritage apple trees in the Cotswolds or starting a kitchen herb garden in New York, we’ve designed our delivery services to bring horticultural excellence to your doorstep with reliability and care.

🌱 Rooted in Reliability

Our shipping process reflects the same attention to detail we apply to cultivating our plants. After your order leaves our hands:

  • 1-2 day processing: Our team carefully prepares each order with protective packaging developed specifically for live plants
  • Climate-conscious shipping: We monitor weather patterns to avoid extreme temperatures during transit
  • Global reach: Serving gardeners across Europe, North America, and most international locations (excluding certain Asian and remote regions)

🚛 Shipping Options Tailored for Gardeners

✈ Express Delivery (10-15 days)

Ideal for time-sensitive plantings or when you need gardening tools for seasonal projects:

  • Carried by premium carriers (DHL/FedEx)
  • Flat rate of £12.95 regardless of order size
  • Includes tracking and delivery notifications
  • Recommended for bare-root trees and seasonal items

🌍 Eco-Friendly Standard Delivery (15-25 days)

Our sustainable choice for patient gardeners:

  • Free on orders over £50
  • Shipped via EMS with carbon-neutral options
  • Perfect for seed orders and hardy perennials
  • Includes basic tracking

From Our Nursery to Your Garden

Every plant travels with our Root Protection Promise:

  1. Hydrated root balls wrapped in moisture-retaining material
  2. Breathable packaging to prevent mold during transit
  3. Seasonal guidance included with every live plant order

Rest assured – if plants arrive stressed from their journey, our 15-day guarantee gives them time to recover or be replaced.

Frequently Asked Questions

Can I specify delivery dates?

For fruit trees and seasonal items, we offer delivery windows aligned with optimal planting times. Contact us at [email protected] to coordinate.

Do you ship to my country?

We deliver to most international destinations except certain Asian countries and remote regions. Our checkout system automatically validates addresses.

How are tools shipped differently from plants?

Garden equipment ships separately via courier with signature-required delivery for security.

At Orchard Lane Shop, we believe every delivery is the beginning of someone’s gardening story. That’s why we treat each package with the care we’d want for our own garden. Questions about your order? Our plant specialists are always happy to help at [email protected].

Happy gardening,
The Orchard Lane Team

P.S. Remember – new subscribers enjoy 10% off their first £50+ order!